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| Eight Ways to Build Collaborative Teams. Linda Gratton & Tamara J. Erickson. HBR. November, 2007. |
| Why Mentoring Matters in a Hypercompetitive World.
Thomas J. Delong, John G. Gabarro & Robert J. Lees. HBR, 2008. |
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ARTÍCULOS RECOMENDADOS |
| The Five Competitive Forces that Shape Strategy.
Michael E. Porter. HBR. January, 2008. |
| The Process Audit.
Michael Hammer. HBR. April, 2007. |
| Supply Chain Operations Reference Model. Supply Chain Council. Version 8.0. 2006. |
| A Leader's Framework for Decision Making.
David J. Snowden & Mary E. Boone. HBR. November, 2007. |
| You Get What You Measure.
David Drickhamer. Industry Week. August, 2004. |
| Effective Benchmarking for Project Management.
Project Management Institute. 2004. |
| Ten Symptoms of Poor Supply Chain Performance.
Simon Bragg. Arc Advisory Group. June, 2002. |
| The Benchmarking Management Guide.
American Productivity and Quality Center. Productivity Press. 1993. |
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